Shipping

Sold by Red Mountain Running LLC. Questions: [email protected].

Where we ship

For launch we ship to addresses in the United States only. If you need a shipment to another country, email us before you order and we will tell you whether we can do it and what it would cost.

Prices include standard US shipping

The price you see on each product includes standard US shipping. You will not be charged a separate shipping fee at checkout for a single-item order to a US address. If an order has to go out in more than one package (for example a sticker or poster shipped separately from a shirt), we will say so on the product page before you pay.

How long it takes

Every item is made to order. We do not keep inventory.

After your payment is confirmed:

• Fulfillment (printing and packing) typically takes 2–5 business days. Weekends and US holidays do not count. The day your order is placed is not day one.
• Transit for standard US shipping is typically 3–4 business days after the package ships.

Most standard US orders arrive about 5–9 business days after we place the order with our fulfillment partner. These are estimates, not guarantees. During busy periods (including the holiday window), production or transit can take longer. We will not promise a delivery date we cannot keep.

Confirmation and tracking

You will receive a payment receipt from Stripe when your payment succeeds, an order confirmation from us with the expected ship window, and a shipping email from us when the package goes out, with a tracking link.

If more than three business days have passed since the estimated delivery date and you still have no package, email [email protected] with your order number and we will open a lost-package claim.

Address accuracy

Please check your shipping name and address before you pay. If the address is incomplete or incorrect and the package is returned or undeliverable, we can usually reship it, but you will need to cover the new shipping cost. We cannot deliver to a different address after the order has already shipped.

Lost packages

Please report a package that never arrived within 30 days of the estimated delivery date so we can file a claim with our fulfillment partner. See our Returns & Refunds policy.